Delivery
Free delivery – when your basket total exceeds €50 incl. VAT;
Choose the most convenient delivery method:
- Delivery by DPD courier to the address you specify.
- Collection from Adutiškio g. 3, LT-18109 Švenčionys, Lithuania – entrance from Gedimino Street through the gate into the factory yard, by the loading ramp, white door. Weekdays: 9:00–16:45.
Delivery by DPD courier:
- The DPD courier will deliver your parcel to your office or any other address of your choice.
- Within Lithuania, the courier will deliver your goods within 3–4 working days.
- You will be informed of the expected delivery time and the parcel number by SMS or email.
- On delivery, you will be required to show an identity document if the courier asks for it.
- For baskets of up to €50 incl. VAT, the following delivery charges apply: basket weight up to 20 kg – €3.90, basket weight up to 30 kg – €7.99.
- If the parcel weighs over 30 kg, the DPD courier delivery option will automatically disappear when you place the order. In this case, we suggest splitting the order into 2 parts.
- If you notice damage to the packaging when collecting the parcel, contact the DPD customer service department on +370 5 2106777. Monday–Friday 08:00–18:00. Once the ordered goods have been accepted and the delivery document has been signed without remarks, the parcel is deemed to have been delivered in good order.
- Delivery to the Curonian Spit costs an additional €40 incl. VAT.
Collection from the ŠVENČIONIŲ VAISTAŽOLĖS factory:
- Collect the parcel with your ordered goods from Adutiškio g. 3, LT-18109 Švenčionys, Lithuania – entrance from Gedimino Street through the gate, by the loading ramp, white door. Weekdays: 9:00–16:45. The goods will be ready within 2 working days. Map >