Privacy Policy
By this privacy policy (hereinafter the “Privacy Policy”), UAB Švenčionių vaistažolės (hereinafter the “Data Controller”) sets out the terms on which personal data are processed when you use the website operated by the Data Controller. The terms set out in the Privacy Policy apply every time you wish to access the content and/or services we provide, regardless of the device you use (computer, mobile phone, tablet, TV, etc.).
Registered office: Adutiškio g. 3, Švenčionys, LT-18109
Tel.: +370 612 68060
Email: [email protected]
Company code: 178605343
VAT code: LT786053413
It is very important that you read the Privacy Policy carefully, because each time you visit the website owned by the Data Controller, you agree to the terms described in this Privacy Policy. If you do not agree to these terms, please do not visit our website or use our content and/or services.
We confirm that data about visitors to the Data Controller's website will be collected in accordance with the applicable legislation of the European Union and the Republic of Lithuania and the instructions of the supervisory authorities. All reasonable technical and administrative measures are applied to protect the data we collect about website visitors against loss, unauthorised use and alteration.
Persons under the age of 16 may not submit any personal data through our website. If you are under 16, you must obtain the consent of your parents or other legal guardians before submitting any personal information.
The terms used in these Rules shall be understood as defined in the General Data Protection Regulation No 2016/679.
What information do we collect about you?
Information you provide directly (on various pages of the website, in contact forms and questionnaires):
- first name;
- surname;
- telephone number;
- email address.
The Website may use the following cookies
- Strictly necessary technical cookies – cookies that are essential for the Website to work.
- Functional cookies – cookies that, while not essential for the Website to work, significantly improve its performance, quality and the user experience.
- Statistical cookies – cookies used to produce statistical analysis of how visitors navigate the Website; the data collected by these cookies are used anonymously.
- Targeting or advertising cookies – cookies used to show you offers or other information that may interest you.
Statistical and advertising cookies
Visitors can set their browser to refuse cookies themselves (instructions in English):
When you visit our website, we also collect information that reveals how you use the services we provide or that is automatically generated as visit statistics.
Information from third-party sources
We may receive information about you from public and commercial sources (to the extent permitted by applicable law) and combine it with other information we receive from or about you. We may also receive information about you from third-party social networking services when you log in through them, for example via your Facebook account.
Other information we collect
With your consent, we may also collect other information about you, your device or your use of our website content.
You may choose not to provide us with certain information (for example, information requested when registering in our online shop), but in that case you may not be able to use our online shopping service.
Access to your data
You have the right to retrieve the data you have provided on our website at any time. Log in to your account and click “Account” at the top of the website. In the window that opens, click “GDPR – personal data”. Click “Get my data” to automatically download a copy of your personal data as a PDF or CSV file.
Requests for rectification and erasure
You have the right to change all the personal information on the “Account” page yourself. You can withdraw all the consents you have given for cookies by clicking “Withdraw my consent to cookies”. For any other rectification and/or complete erasure of your personal data that you cannot carry out yourself on the “Account” page, please contact us via our contact page or send a request to [email protected] stating that you wish to have your personal data rectified and/or erased. The Data Controller undertakes to contact you within 5 working days regarding the rectification and/or complete erasure of your data. If you request the erasure of your data, the Data Controller will comply with your request and permanently remove all of the Buyer's data from the shop's content management system. Personal data are managed and/or erased using a certified GDPR module installed in the content management system, which fully complies with the requirements of the EU GDPR.
How do we use your information?
We may use the information we collect for the following purposes:
- to find out how people use the online services we provide, so that we can improve them and develop new content, products and services;
- in other ways with your consent;
- to collect information about visitors' actions on the website and analyse the data to make the website easier to use;
- to contact you.
To whom do we disclose your information?
We undertake not to pass on your personal data to any unrelated third parties, except in the following cases:
- where you have consented to the disclosure of your personal data;
- when providing services – to our partners who provide delivery or other services you have ordered. We will provide these service providers with only as much of your personal information as is necessary to perform the specific service;
- to law enforcement authorities in accordance with the procedure laid down by the legislation of the Republic of Lithuania;
- to advertising agencies.
What do we do to protect your information?
Personal data are protected against loss, unauthorised use and alteration. We have put in place physical and technical measures to protect all the information we collect for the purpose of providing our services. Please note that, although we take appropriate steps to protect your information, no website, online transaction, computer system or wireless connection is completely secure.
We share data with an advertising agency
We will keep your data for 1 year from the last day you used our services or content. After this period, the data will be deleted in such a way that they cannot be restored.
Your rights
A data subject whose data are processed in the course of the Data Controller's activities has the following rights:
- to know (be informed) about the processing of their data (right to be informed);
- to access their data and how they are processed (right of access);
- to request the rectification of their personal data or, taking into account the purposes of the processing, the completion of incomplete personal data (right to rectification);
- to have their data destroyed or the processing of their data suspended (except for storage) (right to erasure and right “to be forgotten”);
- to request the Data Controller to restrict the processing of personal data on one of the legitimate grounds (right to restriction of processing);
- the right to data portability (right to data portability);
- to object to the processing of personal data where the data are processed or intended to be processed for direct marketing purposes, including profiling to the extent that it relates to such direct marketing.
If you no longer wish your personal data to be processed for direct marketing purposes, including profiling, you may write to Konstitucijos pr. 26, LT-08105 Vilnius and object, without giving reasons, to the processing of your personal data for direct marketing purposes and/or to solely automated processing of your personal data, including profiling.
All requests must be submitted in writing by email to [email protected] or delivered in person by the Customer at the Company's administrative address, Konstitucijos pr. 26, LT-08105 Vilnius.
Based on the personal data you provide, your personal data may be profiled for direct marketing purposes in order to offer you individually tailored solutions and offers. You may withdraw your consent to the automated processing of your personal data, including profiling, or object to it at any time.
All requests must be submitted in writing by email to [email protected] or delivered in person by the Customer at the Company's administrative address.
On receiving such a request or instruction, the Data Controller will reply and carry out the actions specified in the request, or refuse to do so, no later than one month from the date of the request. Where necessary, this period may be extended by a further two months, taking into account the complexity and number of requests. In that case, the Data Controller will inform the Data Subject of the extension within one month of receiving the request, together with the reasons for the delay.
The Data Controller may decline to enable data subjects to exercise the rights listed above, except for the right to object to the processing of personal data for direct marketing purposes, where, in the cases provided for by law, it is necessary to ensure the prevention, investigation and detection of criminal offences or breaches of official or professional ethics, as well as the protection of the rights and freedoms of the data subject or other persons.
Third-party websites, services and products on our websites
The Data Controller's website may contain third-party advertising banners and links to third-party websites and services that the Data Controller does not control. The Data Controller is not responsible for the security and privacy of information collected by third parties. You should read the privacy policies that apply to the third-party websites and services you use.
Cookies
When you visit the Data Controller's website, we want to provide content and features tailored specifically to your needs. This requires cookies – small pieces of information that are created automatically as you browse a website and are stored on your computer or other terminal device. They help the Data Controller recognise you as a previous visitor to a particular website, save your browsing history on the website and tailor the content accordingly. Cookies also help ensure that websites run smoothly, make it possible to monitor the duration and frequency of visits to websites and collect statistical information on the number of website visitors.
Descriptions of the cookies used on our website
| Cookie name | Cookie type | Expiry |
|---|---|---|
| cf_use_ob | Strictly necessary | 1 day |
| PHPSESSID | Strictly necessary | Session |
| PrestaShop-# | Strictly necessary | 20 days |
| twk_idm_key | Preferences | Session |
| _dc_gtm_UA-# | Statistics | 1 day |
| _ga | Statistics | 2 years |
| _ga_# | Statistics | 2 years |
| _gat | Statistics | 1 day |
| _gid | Statistics | 1 day |
| _hjAbsoluteSessionInProgress | Statistics | 1 day |
| _hjFirstSeen | Statistics | 1 day |
| _hjIncludedInPageviewSample | Statistics | 1 day |
| _hjIncludedInSessionSample_# | Statistics | 1 day |
| _hjRecordingEnabled | Statistics | Session |
| _hjRecordingLastActivity | Statistics | Session |
| _hjSession_# | Statistics | 1 day |
| _hjSessionUser_# | Statistics | 1 year |
| hjViewportId | Statistics | Session |
| omnisendSessionID | Statistics | 1 day |
| page-views | Statistics | Session |
| soundestID | Statistics | Session |
| TawkConnectionTime | Statistics | Session |
| _fbp | Marketing | 3 months |
| _gcl_au | Marketing | Session |
| ads/ga-audiences | Marketing | Session |
| ads/ga-audiences | Marketing | Session |
| fbssls_ | Marketing | Session |
Strictly necessary: to make the website easier to use, strictly necessary cookies enable core functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Preferences: preference cookies allow the website to remember information that changes the way the website behaves or looks, such as your preferred language or the region you are in.
Statistics: statistics cookies, which collect and report information anonymously, help website owners understand how visitors interact with the website.
Marketing: marketing cookies are used to track visitors across websites. The aim is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.
How to manage and delete cookies
When you use a browser to access the content we provide, you can configure your browser to accept all cookies, reject all cookies or notify you when a cookie is sent. Each browser is different, so if you do not know how to change your cookie preferences, check its help menu. Your device's operating system may have additional cookie controls. If you do not want information to be collected through cookies, use the simple procedure available in most browsers that allows you to refuse cookies. To find out more about managing cookies, visit: http://www.allaboutcookies.org/manage-cookies/.
You can also withdraw your consent to cookies by logging in to your account and clicking “Withdraw my consent to cookies”.
Please note, however, that in some cases deleting cookies may slow down your internet browsing, limit certain website functions or block access to the website.
Our website may contain links to the websites of other persons, companies or organisations. Please note that the Data Controller is not responsible for the content of such websites or the privacy principles they apply. If you click a link on the Data Controller's website and are taken to other websites, you should therefore read their privacy policies separately.
Contact us
If you have any questions about the information in this Privacy Policy, please contact us in whichever way suits you best:
By post: Konstitucijos pr. 26, LT-08105 Vilnius
By phone: +37066529579
By email: [email protected]